When do you take Appointments?

Design/Tasting appointments are held for weddings and larger custom cake orders. Due to the busy lives of our clients and the time constraints and deadlines we face, most appointments are made during evening hours, Monday through Thursday. Friday and Saturday we are busy finishing and delivering the cakes for the weekend events. We try to accommodate everyone’s schedule, so please contact us and we will make every effort to work within your schedule.

Do I have to make a deposit to reserve my date? If so, how much is it and can I get a refund, if necessary? What is your payment policy?

No, you do not need a deposit to reserve your date, however once a final design, flavor and price has been set a $50 nonrefundable deposit is required and will be credited towards the final price of your cake. Wedding cakes must be paid in full two weeks prior to the event and specialty cakes can be paid in full at time of delivery.

How far in advance should I order a cake?

We are often booked many weeks ahead of time so the sooner the better to reserve your place on our calendar. To ensure availability we recommend booking three months to one year in advance of your event. We definitely attempt to accommodate last minute requests if our schedule allows. Please call or email to find out our availability for your particular date.

Do you make individual cakes, cupcakes and decorated cookies?

Yes we do custom designed cupcakes and individual cakes, starting at $2.50 per person. Cookies start at $2.00 each and up depending on design, size and packaging.  Cupcakes, individual cakes and Cookies must be ordered by the dozen with a two dozen minimum.

I have a special design in mind and have a picture of how I want my wedding cake to look. Will the Pastry Chef make it?

Your cake should be an expression of your individuality and vision. With your imagination and our skills, the possibilities are endless!

What is rolled fondant?

Fondant icing is made from sugar, water and corn syrup and can be rolled out like a dough. It has a pure white matte finish and can be tinted to match just about any color theme. It is laid over a buttercream-iced cake to give the cake a smoother finish with rounded edges. It has a neutral, sweet taste much like marshmallows, and when cutting and serving the cake you can choose to leave it on, or peel it off first. It doesn't affect the overall flavor of the cake and is generally chosen for its visual effect. We always use a high quality fondant.

Do your provide flowers or other decorations?

The Pink Frog can provide a cascade of sugar flowers, fondant, and buttercream flowers at an additional charge. At this time, fresh flowers must be provided by your florist. The flowers must be at the reception site and on the cake table when we arrive.  We will arrange all fresh flowers on the cake at the time of set up.

What time should the wedding cake be delivered?

We recommend that your cake be delivered 1-2 hours prior to the start of your reception, but this may vary depending on the weather, and venue and if your reception is indoors or outdoors in the sun. We always confirm with your reception site for delivery time and room availability.

Do you offer tastings? How many people can I bring with me?

After an initial consultation to discuss your likes and needs we will provide you with a take home sample box to enjoy alone or with family and friends. A sample of our cakes, fillings and icings should help you choose the right flavor for your special event. If we do not offer a flavor that you have your heart set on please let us know. We try our best to work with all our clients and any needs they may have.

Is there a charge for the consultation? How long can we expect to be there?

There is no fee for your consultation or sample box, however if at some point you would like a second sample box there will be a $30.00 charge for each box. We ask that you set aside one hour for a consultation so that we can go over any wishes or ideas that you may have. If you have any pictures, invites, or napkins for color scheme or ideas we ask that you bring them with you to your consultation. Sample boxes are made fresh for each individual client, and we do understand that life comes with unexpected emergencies, so when possible please give a 48 hour cancellation notice for all consultations.

What Can I expect to pay for a wedding cake?

Many factors like flavor, shape, size, icing (buttercream versus rolled fondant), and design go into pricing a wedding cake, so cakes are priced on an individual basis. We strive to offer something unique and delicious to each of our clients, so we are confident that we can design something beautiful within your budget.

What is your delivery area?

We are willing to travel anywhere that our cakes can safely be delivered. Please contact us to inquire about a specific location.

Can my wedding cake have more than one flavor?

Yes, each individual tier on your cake has four layers of cake and three layers of filling. You may choose up to two cake flavors and three filling flavors for each cake. If you wish each tier of your cake can be a different flavor or they can all be the same flavor.

Do you rent cake stands?

We have a small variety of cake stands that we do rent out for all occasions. With each stand we do require a refundable deposit in case they are broken or damaged. You are responsible for returning the stand to us within five days of your event Once the stands are returned undamaged we will return your deposit check to you.